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Support

Contact Us

We’re here to help with questions about MOONLEX, Sunflower X, launch timing, and early supporter details. You can reach us through the channels below or draft a message directly from this page.

Email: support@moonlexai.com

Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT+8)

This form opens your default email app with a pre-filled draft so you can review before sending.

Official Channels

Instagram

Follow product updates, behind-the-scenes moments, and launch announcements.

Facebook

Reach our public page for general updates and future community conversations.

TikTok

See short-form product moments, campaign teasers, and bedside experience clips.

YouTube

Watch longer product stories, demos, and future launch content from MOONLEX.

Launch Updates

If you want the latest campaign timing, availability details, and reservation updates, the fastest path is our Kickstarter page: Sunflower X on Kickstarter.

We currently route most public-facing launch communication through these official channels so updates stay consistent across every touchpoint.